Information about data retention periods and your deletion rights
This policy outlines how Lakhvad Ankganit manages the retention and eventual deletion of your personal information. Our guiding principle is to hold your data only for the necessary duration to provide our calculator services and to meet our legal obligations within India. This document complements our comprehensive Privacy Policy, which is available for your review at: https://www.lakhvadankganit.com/privacy-policy.
We maintain different categories of your data for specific periods, determined by operational requirements and legal compliance.
Purpose: To manage your user account, enable continuous access to our calculator features, and for essential security and account recovery purposes.
Data Involved: This includes your phone number, email address, emergency contact information, and User/Device/Advertising IDs.
Retention Duration: This data is retained for the entire period your Lakhvad Ankganit account remains active. Following account closure, this information will be securely stored for five (5) years to adhere to Indian legal and regulatory mandates.
Purpose: To enhance your user experience by providing insights into app functionality, and to facilitate personalization features such as custom avatars or interface backgrounds.
Data Involved: This covers details related to your app interactions, personalization choices (e.g., uploaded photos), and approximate location information.
Retention Duration: This usage data is retained for five (5) years from the date of its creation or last modification to ensure service continuity and personalization.
Purpose: To continuously improve the application's stability, diagnose technical issues, and optimize overall performance.
Data Involved: This includes anonymous crash logs, device information (e.g., storage status, battery usage), and installed apps information for compatibility analysis.
Retention Duration: This technical and operational data is stored for a maximum of two (2) years from its collection date.
Throughout its retention lifecycle, all your data is safeguarded by stringent security measures, including advanced encryption and strict internal access controls, to prevent unauthorized access or disclosure.
You have the right to request the deletion of your personal data at any time.
You can submit a data deletion request by emailing our support team at customer@lakhvadankganit.com. To verify your identity, please ensure the request is sent from your registered email address. We will process all verified requests within 15 working days. Once completed, your personal data will be permanently removed from our active systems, with the exception of any information we are legally obliged to retain.
To ensure responsible data management and minimize unnecessary data storage, any Lakhvad Ankganit account that registers no activity (i.e., no logins or significant app interactions) for a continuous period of eighteen (18) months will be scheduled for deletion. We will issue a notification to your registered email address 30 days prior to the scheduled deletion date. If no activity is recorded during this notice period, your data will be automatically deleted or appropriately anonymized, in compliance with our legal retention duties.
We mandate through our contractual agreements that any third-party services processing your data on our behalf will also delete your information in accordance with your requests or when it is no longer required for its intended purpose.
For any inquiries regarding this policy or to exercise your data rights, please contact us. We are dedicated to addressing your concerns promptly.
Email: customer@lakhvadankgit.com
Official Website: https://www.lakhvadankganit.com
Response Time: We will acknowledge your query and strive to provide a comprehensive response within 10 working days.